QUALITY FOCUS AND SUPPLY CHAIN TRANSPARENCY
Since the establishment of our business in 1966, quality has been the primary focus and a crucial part of our brand promise at A&C. We understand how important it is for our consumers to receive high-quality products and services, and we strive to satisfy their expectations in every way.
All of the major accreditation bodies' and agencies' certifications and relevant licenses are held by A&C.
A&C takes great satisfaction in its reputation as a provider of complete supply chain transparency, complete supporting documentation, and rigorous adherence to pharmaceutical supply chain best practices—all of which are essential for GDP.eo and GMP compliance.
- ISO 9001:2015*
- EXCiPACT GMP and GDP for excipients manufacturing
- Drug Establishment Licence for manufacture of APIs
- FDA and Health Canada audited


At A&C, we’re dedicated to offering goods and services that adhere to national and international standards for quality and safety. Our teams for quality assurance and control are made up of highly experienced professionals with a wealth of pharmaceutical industry expertise. Their efforts guarantee that we consistently adhere to all pharmaceutical norms and regulations.
Every one of our manufacturing locations in Canada is an FDA-registered facility, and all of them have obtained ISO certification. Customers, accrediting organizations, and regulators all frequently audit our facilities. A&C exhibits a strong commitment to maintaining a high level of organization, being accountable for all of our actions in compliance with legal criteria, and meeting pharmaceutical and biopharmaceutical standards in a sustainable manner.
This is accomplished by ensuring that our Quality Management System (QMS), which guarantees adherence to Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP), and standard operating procedures are consistently implemented.
Continuous improvement is a core value of A&C’s operations, which includes our Quality Management System. A&C continuously investigates ways to enhance data integrity management with proven automated solutions through a data governance strategy.
A supply chain statement for each product is accessible upon request, and A&C’s change control program notifies clients of any significant changes. Our Quality Management System (QMS) establishes and guarantees that the products we supply to our clients consistently fulfill the requirements for safety, purity, quality, and suitability for their intended manufacturing use.
Incoming inspection, identification verification, and internal testing are the first steps in Good Manufacturing Practice (GMP) procedures and documentation control. These documents become an essential component of the traceability documentation chain, which is upheld until the finished product is delivered to the client.
The cornerstone of our QMS is GMPs. They give our supply of high-quality excipients, buffers, process solutions, and active pharmaceutical ingredients the assurance we need. Additionally, A&C’s QMS guarantees ongoing development throughout the entire company.our organization is maintained, meaning that A&C will provide products meeting the most current standards required by the pharmaceutical and biopharmaceutical industries.
ISO Certification (9001:2015)
International trade is greatly aided by international standards like ISO. The ISO 9001:2015 Quality Management System (QMS) is a globally accepted quality management standard that is being used by more than a million enterprises across more than 170 countries.
A & C is currently certified to ISO 9001:2015, having previously held ISO 9001:2008 for ten years.
Putting into practice ISO Certification 9001:2015 has proven to be a tremendous benefit for A&C in terms of improving customer satisfaction via the efficient use of the system, including procedures for system enhancement and customer conformance assurance, as well as relevant legal and regulatory requirements. A&C’s ISO certification aids in achieving excellence in both delivery and customer service. Every aspect of A&C’s operations complies with regulations and official norms.
*A&C’s ISO 9001:2015 certified QMS manufacturing facilities are:
– Site A: 3010 rue de Baene, Montreal, QC H4S 1L2, Canada
– Site B: 20325 avenue Clark-Graham, Baie-D’Urfé, QC H9X 3T5, Canada
– Site C: Grange Business Park, Skule Hill, Fedamore, Co. Limerick, Ireland
Additional ISO Information
To guarantee that materials, products, processes, and services are appropriate for their intended use, ISO produces documents with requirements, specifications, recommendations, or characteristics that may be applied consistently. The safety, dependability, and high quality of goods and services are guaranteed by ISO International Standards. They are tactical tools for businesses that save expenses by boosting output and decreasing waste and mistakes.
In specifically, ISO Certification 9001:2015 outlines the conditions that must be met by an organization’s QMS when an
a) Must show that it can reliably deliver goods and services that satisfy clients and relevant legal and regulatory requirements, and
b) Seek to increase customer happiness via the efficient use of the system, including procedures for system enhancement and guaranteeing customer compliance.
ISO 9001 contains eight key principles of quality management which are not auditable but do form the fundamental characteristics of quality management:
- Customer focus and customer satisfaction
- Leadership
- Involvement of people
- Process approach
- A systematic approach to management
- Continuous improvement
- Factual approach to decision-making
- Mutually beneficial supplier relationship
Benefits of ISO 9001:2015:
- Become more cost efficient
- Increase credibility and competitiveness
- Lower costs and shorter cycle times through effective use of resources
- Enhance customer satisfaction and improved customer loyalty leading to repeat business
- Increase revenue and market share obtained through flexible and fast responses to market opportunities
- Integrate and align internal processes which will lead to increased productivity and results
- Consistency in the delivery of your product or service
- Improve communication, planning and administration processes
As the first North American company to become EXCiPACT certified for Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP) in 2014, A&C demonstrates our commitment to meeting the global requ
irements for pharmaceutical excipients. The EXCiPACT Certification Scheme is a high quality, 3rd party international certification scheme for manufacturers, suppliers and distributors of pharmaceutical excipients. EXCiPACT was introduced by a consortium of industry experts from the European Fine Chemicals Group (EFCG), the International Pharmaceuticals Excipients Council (IPEC) Europe, IPEC Americas, the European Association of Chemicals Distributors (FECC), and the Pharmaceutical Quality Group (PQG) to provide guidelines to regulate quality management in the production and marketing of pharmaceutical excipients.
The scheme comprises the following:
- GMP Standards for excipients (either EXCiPACT GMP annex to ISO 9001:2015, or NSF/IPEC/ANSI 363-2014 GMP- includes requirements of ISO 9001:2015).
- GDP Standard for excipients (EXCiPACT GDP annex to ISO 9001:2015).
- Certifying Body quality system definition and qualification process.
- Auditor Competency definition, training course, exams, and registration process.
Being EXCiPACT certified enables A&C to demonstrate that its operations meet the minimum GMP and/or GDP requirements for excipients.
EXCiPACT benefits:
- Saves both supplier and their customers’ money
- Provided by approved third party Certification Bodies
- Reduces audit burden and cost for suppliers and users
- Supported by key regulatory bodies
- Helps excipient users identify qualified suppliers
Additional EXCiPACT information
A&C has been EXCiPACT certified for excipients for years. The GMP guidelines regulate quality management in the production and marketing of active pharmaceutical ingredients. A quality management system that meets the requirements of “good manufacturing practice” for pharmaceuticals is required for these products.
The Scheme is owned and managed by EXCiPACT asbl, Brussels and is delivered by EXCiPACT registered auditors. EXCiPACT ensures the competency of the third party auditors and the frameworks in which they operate. It will ensure patient safety through supplier quality, while minimizing the audit burden and overall costs for assessing the excipient supply chain without sacrificing quality. Regulators require excipient users to qualify their suppliers based on GMP/GDP audits and they have indicated that third party auditing of suppliers is acceptable if a creditable certification body issues certificates and audit reports by employing qualified auditors. These auditors are demonstrably credible in suitable GMP/GDP standards and in the needs of the pharmaceutical industry. EXCiPACT asbl is a non-profit organization that owns and manages oversight of such an independent, high quality, third party Certification Scheme available to pharmaceutical excipient manufacturers and distributors worldwide.
An ISO 9001:2015-approved excipient supplier contracts with an EXCiPACT – approved independent third party Certification Body, agrees the audit scope and standard to be used (GDP, GMP or both), and, if the audit shows compliance, the Certification Body provides them with an EXCiPACT certificate and audit report to share with their customers. Certification is valid for three years and includes annual surveillance audits verifiable on the EXCiPACT website.
A&C has been FDA registered for pharmaceutical ingredient manufacturing since 2014 and had a successful FDA audit in 2018. Each of A&C’s Canadian manufacturing site is an FDA registered facility. A&C has also held a Health Canada Drug Establishment License (DEL) for manufacturing, labelling, testing and distribution of Active Pharmaceutical Ingredients since 2015. A DEL is a licence that allows licensable activities to be conducted in a building which has been inspected and assessed as being in compliance with the requirements of Divisions 2 to 4 of the Food and Drug Regulations. The buildings where these activities occur in Canada must undergo inspections to show compliance with GMP standards. All Canadian fabricators, packagers/labellers, testing laboratories, importers, wholesalers and distributors of active ingredients must meet Good Manufacturing Practices (GMP) regulatory requirements. A&C is compliant with all of these requirements.
Additional Health Canada Information
The quality of active ingredients in a drug has a direct effect on the safety and efficacy of that drug. Regulating active ingredients will help increase the quality and safety of drugs for consumers, and will strengthen the pharmaceutical drug supply system. Health Canada works with other levels of government, health care professionals, patient and consumer interest groups, research communities and manufacturers to minimize the health risk factors and maximize the safety provided by the regulatory system for these products.
Some of Health Canada’s features include:
- Improving the regulatory review of drugs and devices
- Drug and Health Product Register
- Get recalls and safety alerts
- Prescription Drug List
- Advisories, Warnings & Recalls
- Drug Product Database
- Licensed Natural Health Products Database
- Contact Drugs and Health Products Resources
Additional FDA information
The Food and Drug Administration (FDA) is responsible for protecting the public health by ensuring the safety, efficacy and security of human and veterinary drugs, biological products and medical devices, and by ensuring the safety of America’s food supply, cosmetics and products that emit radiation. The FDA is responsible for advancing the public health by helping to speed innovations that make medical products more effective, safer, and more affordable and by helping the public acquire the accurate, science-based information they need to use medical products and foods to maintain and improve their health.
The FDA inspects manufacturers or processors of FDA-regulated products to verify that they comply with relevant regulations. Those inspected also include vaccine and drug manufacturers. The FDA does have the authority to inspect regulated facilities to verify that they comply with applicable good manufacturing practice regulations. Manufacturers must also prove that they are able to make the drug product according to federal quality standards. A&C has always proven to be compliant with the required standards and each of A&C’s Canadian facilities is an FDA registered facility. FDA approval of a drug means that data on the drug’s effects have been reviewed by the CDER (the FDA’s Centre for Drug Evaluation and Research) and the drug is determined to provide benefits that outweigh its known and potential risks for the intended population.
The drug approval process takes place within a structured framework that includes:
- Analysis of the target condition and available treatments
- Assessment of benefits and risks from clinical data.
- Strategies for managing risks.